Email parsers are specialized computer programs designed to scan emails and extract important data. They are configured for specific parsing tasks, such as extracting order details or email signatures for seamless integration into a CRM system.
Since email parsers are built for distinct tasks, they generally fall into two categories:
- Structured email parsers, which extract data from emails with a consistent format.
- Unstructured email parsers, which process data from emails with varying formats.
Data extraction can occur from the email subject and body via email parser rules.
CTK Email parser can be configured to extract specific data fields from incoming emails, converting unstructured email data into structured formats suitable for CRM systems. This automation eliminates unnecessary manual data entry, improving efficiency and accuracy.
Configuring & Processing Email Parser
The CTK Email Parser application allows users to configure multiple email parsers tailored to business needs and the variety of emails received. When a new email is ingested or received, the CTK Email Parser processing engine identifies the relevant parsers capable of handling the email and processes them sequentially, one by one.
What is an Email Parser
In CTK Email Parser terminology. Email parser is a single unique parser built for a common set of emails, which need same set of rules/procedures to extract information from email. Consider it as a personal bot, which knows how to read a specific type of email and extract specific data from the email.
Email Parser is constituted of three sub parts:
- Email Filter – criteria to identify emails to be processed by parser
- Field Parser – field(s) / data to be extracted from email
- Action – action(s) to be performed, once all fields (as per field parsers) are extracted from an email
